Service Channels & Platforms
Discover and learn about our service delivery channels and platforms
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Try our most frequently asked questions ...
All investment contributions made before 2pm on business days will reflect on your dashboard by the evening of the same day. However, contributions made after 2pm will reflect on your dashboard the next business day.
Your money may not reflect in your account for a few different reasons: (1) Incorrect client number (2) Inaccurate and/or incomplete bank narration etc.
If you are experiencing this, please send a mail to clientservices@axamansard.com with the evidence of payment for easy reconciliation.
To make a claim, please click on the “make a claim” button on the website. You will be required to provide an estimate of repairs, picture of the damaged vehicle showing the plate number as well as third party details where applicable.
Need Advice?
Chat with our advisor to get products tailored for you
Reach us through any of the following channels
| ccare@axamansard.com | |
| 0700AXAMANSARD | |
| @axamansard | |
| Start Live Chat |
You can also request for a call from one of our Agents, please provide your details below
One Code for Life's Big Issues: *987#
*987# is AXA Mansard's dedicated USSD service platform. You can buy new products and policies, renew existing policies and make payments for Value Added Services. Simply dial *987# from your mobile phone, no internet no problem.
MyAXA App: Convenience at your fingertips
Carry out transactions, buy products, book hospital appointments and do more on-the-go with MyAXA App. MyAXA App can be used by all existing customers and is available for iOS and Android users.
See and do it all on MyAXA
View and manage all your products, policies and accounts in one place. MyAXA gives you a personalized dashboard and is accessible from any internet enabled device.
