Affordable Quality Healthcare.

Simply WhatsApp "Hello" to 09160001429 or click on "Get Started" below.

Get Started    FAQs

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Requirements

Access to any of our Channels

You can purchase the plan via any of our accredited channels e.g. USSD

A Smartphone

An Android or iOS Phone.

WhatsApp

WhatsApp has to be installed on the Smartphone.

How it works

Step 1

Purchase a plan

This can be done through any of our accredted Vendors or Partners e.g. Airtel, MTN, WakaNow etc.

Step 2

Get Onboarded

Get redirected to Whatsapp platform, provide your details and select a prefered pharmacy location.

Step 3

Consult a Doctor

Send a message about your symptoms, consult a doctor, get a prescription, pick up your medication at the pharmacy

Benefits

Real-time Doctor Consultation

  • Enjoy telemedicine services that allows you to chat or talk to a medical practitioner over a digital platform from your phone remotely.
  • For subscribers of this service, medical consultations would be done through a dedicated, secured, and encrypted WhatsApp channel.
  • Access real-time consultation with a Doctor, share your symptoms, and get the medical advise/medication you need.

    • List of illnesses covered

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Instant Prescription

  • Get instant prescriptions after consulting with the doctor.
  • You get to select a pharmacy nearest to you from our list of over 2,000+ pharmacies nationwide and pick up the medications (for approved illnesses only).
  • Delivery of medication can also be provided based on special arrangements with the pharmacy and at the subscriber’s cost.
  • Other T&Cs apply.

List of Pharmacies covered

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HospiCash

Get reimbursed when you are hospitalised for more than two (2) days.

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Frequently Asked Questions

Get to know more about AXA Digital Health.

Axa digital health is a health insurance plan offered in collaboration with AXA Mansard Health Insurance to provide access to limited health care for subscribers.

No information would be required at the purchase of the plan.

No information would be required at the purchase of the plan

AXA digital health provides three healthcare services: Telemedicine, Pharmacy Services and Hospital Cash.

    Telemedicine: provides access to medical consultations via WhatsApp.
    Pharmacy Services: provides access to medication from pharmacies.
    Hospitalization Cash:provides cash reimbursement of hospital expenses to the customer.
    Telemedicine: Unlimited access to telemedicine.
    Pharmacy Service:
      o Annual limit – ₦60,000
      o Monthly limit – ₦5,000
      o Weekly limit – ₦1,200
    Hospital Cash: Reimbursement limit of ₦20,000 per incidence. There is a 30 days waiting period from the last claim paid to the next claim payment.

Telemedicine allows a person to talk to a doctor live over the phone or video chat; to send and receive messages from your doctor using chat messaging or email; and allows for remote monitoring of patients.

For Axa digital health, this service is done via WhatsApp. You will be advised to select a pharmacy nearest to you to enable pickup medications after consultations. Delivery of medication is available; however, T&Cs apply.

Yes! Reimbursement of hospital expenses is guaranteed once the customer is admitted for two or more nights in any registered and licensed hospital.
To claim reimbursement, go to the WhatsApp chat and click on “Make Hospital Claim”. Submit a valid ID card, medical bill and discharge letter, after completing the claims incident information on WhatsApp.

While chatting on WhatsApp, the pharmacy prompt will pop up with a link. Click the link and you will be routed to a list of pharmacies. Select the pharmacy of your choice for delivery or to pick over the counter.

Renew plan to keep the service active.

    Telemedicine: No waiting period.
    Pharmacy Services: 2 days waiting period.
    Hospital Cash: 2 days waiting period.

If renewals are done as at when due, waiting period does not apply. If done later than 24hours after expiry of plan, the waiting period is reinstated.