AXA Pass is a scratch card and PIN driven service with which people pay for monthly access to basic Health Care though recharge card.

A holder scratches the card to reveal the PIN, dials the shortcode and PIN (*258*PIN#) and follows the instructions by entering their KYC which is just Name and LG of residence.

A call center agent would call you to validate the information you had provided and ask for the name and phone number of a named beneficiary in case of any unfortunate incidence.

There is a 5-day waiting period after which you will get a return message with your 10-digit enrollee number with which you can access health care of ₦100,000 for a year split into a maximum utilization of ₦25,000 every 3 months.

The wait is for 5 days.

Day1 - Day2 : Customer gets a call from AXA to collect more details e.g Validate data, assign hospital, request Beneficiary name and phone number in case where the principal is unable to decide for themself.

Day 3 - Day 5 : Customer is completely onboarded and list is sent to assigned hospitals respectively

• Access to N100,000 worth of health care in a year accessible at ₦25,000 every quarter.
• General Consultations and Primary Health care up to ₦100,000 (Covered)
• Treatment for Malaria, Diarrhea, minor ENT services (Covered)
• Accidents, Emergency Services (Covered)
• Laboratory, Ultrasound and Diagnostics Services (Covered)
• Minor surgical services (Covered)
• Antenatal and post Natal Services (Covered after 12months)
• As a plus, if a customer with an active subscription dies, there a ₦100k life cover for the family as burial benefits.

AXA Mansard have designated hospitals specifically engaged for this scheme under the Micro Health plan Pan-Nigeria.

During the process of activating the card, you were required to provide your LG od residence, this is to enable the team assign you to a hospital closest to you and this is further validated on the welcome call or visit www.axamansard.com/axapass.

Yes, T&C applies

Dial *258*8#

Buy a new card, dial *258*PIN# and select the option to extend your subscription. Basically, AXA Pass is a health recharge card that allows subscribers to renew their subscription monthly by loading a single N1,000 card month on month or loading multiple cards for an extended period of cover. i.e. each successive card renews the subscription of the customer.

One AXA Pass card only admits one enrollee. However, A principal is allowed to enroll up to 5 dependants through a single MSISDN by simply loading a card for each person and following the on-screen instruction.

A principal is allowed to enroll up to 5 dependants through a single MSISDN by simply loading a card for each person and following the on-screen instruction.

One AXA Pass card only admits one enrollee. However, A principal is allowed to enroll up to 5 dependants through a single MSISDN by simply loading a card for each person and following the on-screen instruction.

Yes, a principal can have load more than one card at once and for each dependant as well.

One AXA Pass card only admits one enrollee. However, An enrollee is expected to have recharged 12 cards in an entire year to be able to access the ₦100,000 annual cover. If an enrollee is unable to meet up with the stipulated number of payments required to access the annual cover, they would be deactivated off after 5 days from when the active policy lapsed. If an enrollee paid Jan- Sept but missed October, such enrollee will revert to last quarter benefits. i.e missed payment in Q3, so if they renew, status will revert to Q3 benefits instead of Q4 but; If they miss June, then now came to renew in October, their benefit status will revert to Q1,

You can get a Doctor to call you back! If you are out of airtime, dial *987*1*7*EnroleeNo*PhoneNo# and send or simply call 09062547005. A doctor will call you back, diagnose and medicines will be delivered to your location.

Visit the nearest neighborhood store or vendor closest to you.

Our critical mission is to tackle challenges around distribution of policies within the financially excluded informal sector, a space generally characterized as cash-transaction based. "This scheme was launched in the first quarter of 2021 during the heat of the Covid-19 pandemic which revealed certain flaws in the healthcare and financial system. The Efina 2020 financial inclusion report stated that ova huge percentage of Nigerians lacked access to resources (Savings, Loans, insurance, etc) that they could fall back on when simple risks occur, this denotes that a huge percentage of Nigerian families are one health risk away from slipping into unfavourable financial situations. The scheme was setup to ensure Nigerians do not lack the basics in terms of healthcare by providing access to valuable and affordable protection using scratch cards." We then closed a partnership with CellCore Limited.

 

CellCore is a licensed Telecoms Value Added Service Company and they built the entire engines to power the scheme on a dedicated USSD Short Code *258# (for card activation), AXA Health allocated over 400 hospitals to give care to customers at a cost of N1000 (one thousand naira only) per end user per month. Pilot was kicked off in the name InsureCad by CellCore and evolved into AXA Pass which sits with Market Access team under the EC&DP Group using a PHYGITAL strategy (Physical distribution, Digital Ecosystem) with Telco and FMCG distribution models. Based on this understanding, the AXA Pass initiative plans to target the Mid-Low to Low income earners who fall under the C2 Category.